Contact Us
Our dedicated support team is available to assist with all enquiries regarding your gaming experience, account management, and responsible gambling queries. We are committed to providing prompt, professional assistance whilst maintaining the highest standards of customer care in accordance with UK Gambling Commission regulations.
Support Channels
Multiple communication options are available to ensure convenient access to our support services. Our online chat facility provides immediate assistance for urgent matters, whilst email correspondence offers detailed support for complex enquiries. Telephone support remains available during specified hours for direct communication with our specialist teams.
| Live Chat | Available 24/7 through your account dashboard |
| [email protected] | |
| Telephone | 0203 875 4921 |
Response Times and Departments
Our support structure encompasses specialist departments handling specific enquiry types:
- Account verification and security matters
- Payment processing and withdrawal queries
- Responsible gambling support and account restrictions
- Technical assistance and gameplay issues
Email responses are typically provided within 24 hours, whilst chat and telephone support offer immediate assistance during operating hours.
Last updated: January 15, 2026